Monday, 31 December 2007

How Events Make a Community Buzz

The lively buzz of activity in children's online communities doesn't just happen. As any teacher and parent knows, children left entirely to their own devices can easily become bored and distracted into unproductive behaviour.

So, how do we keep children creatively involved for 20 minutes to 2 hours per visit? How do we keep them coming back for more – 200 to 300 days a year?

The answer is... to give them creative purpose. That requires subtle leadership from community managers and editors to encourage children's curiosity, stimulate their thinking and creativity and celebrate their achievements. The complete recipe for successful mediation and editorial is complex, but running stimulating events is one very potent ingredient.

Here's a quick overview of what we've learned from some recent events that successfully created a buzz among the 6-14 year olds in SuperClubsPLUS and GoldStarCafe.

Hot News
Children love it when community content is right up-to-the-minute and it's not hard to achieve. Every day, children are exposed to the news – on TV, in the papers and, of course, they'll hear parents talking about the things that affect them. So why not run a weekly Hot News forum discussion to help children come to grips with what's happening in the world.

We've recently had lively conversations on the Israel-Palestine conflict, with prepared editorial content in our One World Zone to help children see the problems from all points of view, to understand the history and consider the implications for the wider world. We've also covered: racism and bullying on Big Brother, flooding in the UK, the war in Iraq and the protests in Burma. We'll cover Benazir Bhutto's death and prepare the children to think about coming events like the USA elections.

Real People
Do you want to get children passionate about reading and writing? Then create events that send them running to the bookshelf. Run a forum on My Fave Books, or better still invite a children's author to take part in a Hot Seat Forum so the children can quiz them about their work, their lives and extract their secret tips for better writing.

Thanks to our kind friends at Scholastic Publications. our children have enjoyed fantastic conversations with Nick Arnold – author of Horrible Science, Adrienne Kress – actress and author of Alex and the Wigpowder Treasure, Brian Selznick – Illustrator and author of The Invention of Hugo Cabret, and 17-year-old Rachael Wing – author of Star-Crossed and one of our youngest published writers.

How do you get to the authors? Just contact their publishers and ask. Be cheeky! If you can't get the author, invite the editor or publisher.

Following the release of The Golden Compass, Philip Pullman's must-see Christmas movie with Daniel Craig, Nicole Kidman, Eva Green and Dakota Blue Richards, we invited Lisa Edwards, Editorial Director of Scholastic Children’s Books to be quizzed by the children about the film. Lisa worked very closely with Philip Pullman and is an expert on The Golden Compass – from daemons to dust, from polar bears to puppetry, from green screen to big screen, there is nothing she doesn’t know about the movie and she revealed all to the children in her Hot Seat of 9th January.

Don't stop at authors. You can invite people covering the whole range of occupations from Athletes, Artists, Archivists to... Zookeepers. The children just love talking to real people in real jobs.

Meet the Parents
Why not get the parents involved. We run regular online Parents Evenings. The children first take their parents on a tour of the community and show off their own Home Pages and their friends pages, the Clubs and online Magazines, quizzes and competitions. Then the parents join a Q&A Hot Seat forum with the mediators, who answer all their questions about the community. We've found these very popular with the parents, and the children are committed to making the parents feel welcome – some even go to the lengths of taking parents' orders for virtual refreshments in the forum and sending them images of tea and biscuits they find in the Media Library.

Jack's Christmas Story in SuperClubsPLUS

Happy Holidays

We usually run online parties during major holidays. We've found, as in real life, that parties go with a swing if you give the children plenty of creative and constructive activities. So this Christmas the events included:
  • Write a letter to Santa
  • Finish the Christmas story-starter (see Jack's story above)
  • Design the SuperClubsPLUS Christmas card
  • Solve the Advent Calendar mystery treasure hunt
  • Come to Santa's Grotto and choose a present for your Home Page
We even had Santa pay a visit to the Hot Seat forum before he got too busy delivering presents. And for the first time ever, we opened the communities on Christmas Day so that children could talk about their family celebrations, the presents and the TV movies. On New Year's Eve children flocked to the forums to talk about their New Year's Resolutions.

Parham, Katie and Georgia share resolutions in SuperClubsPLUS

The Simple Things
Don't forget the simple things that can help keep the community current.

While most of our forums are focussed around a learning purpose, we always keep one forum open for simple introductory chat and we change its name every day: Manic Monday, Terrific Tuesday, Wonderful Wednesday. It's a simple way to give the children a sense of immediacy.

Run a competition or two every month. They don't have to be complex – writing a story or creating a picture around a current theme can engage children from 6 to 14 at their own level.

Run a monthly survey so that children get a chance to have their say. What do they like best about the community? What do they want to change? What new features or events would they like? What's their current favourite music or films? What do they think about bullying, global climate change or going up to secondary school?

Plan Ahead
Why not set up a simple editorial calendar. Plan ahead for predictable annual events like the G8 summit, Book Week, National Year of Reading. A quick Web search will tell you what's coming up that might fire the children's interests. Add your holiday events, quizzes and competitions, Hot Seats and parents evenings. Then you can share the preparatory content work among your colleagues and the children, so that it's part-completed ahead of time. Update it just before the event and then you can concentrate your efforts on keeping the party buzzing on the day.

The Secret
The secret is to leverage what's happening in the world outside to engage the children, and to create a sense of immediacy and transience to motivate children into productive and creative activity.

Wednesday, 19 December 2007

Charlie Takes Over

Friday 23 November, 2007 – quite simply, the best day of my life!!

Surprising really, since it was the day after my birthday. But why was this day so special? Perhaps it was because I missed a day of school during an eight week half term? No, actually - I quite enjoy school, although I must admit that the prospect of missing a double period of Rugby did bring a smile to my face. Especially when I saw the heavy frost that morning.

No, Friday 23 November was Intuitive Media's Takeover Day and I was finally able to go down to the IM Headquarters in Bakewell. What an exceedingly good opportunity it was to meet the friends I have sent messages to for so long – since February 2005 – and all the mediators. Even though I knew what the mediators looked like, as they post their mug shots on the site, it was great to be able to meet them and talk to them in person.

It was also a brilliant chance to see everything behind the scenes from the tools the mediators use to keep us safe to the complex programming Jack writes every day.

There's so much that you don't see as a member – about half of the pages on the server are for the mediators and administrators to help keep the site running.

Jack gave us Takeover Day badges for our websites, and we also received a secret new feature - HTML pages. Robert took some videos showing how we used the web communities which will be shown at the BETT learning exhibition in 2008.

Another reason why I enjoyed the day so much is that it gave me a great insight into some of the careers web design could offer.

And it all didn't end on 23 November as we look forward to seeing some of our suggestions implemented on the GoldStarCafe website.

It was a fantastic experience and I would love to be able to do it all again!

Thank you once again, Intuitive Media
- Charlie, 13, GoldStarCafe

Thursday, 13 December 2007

Social Networking is the Trend at BETT 08

Teacher TV kicked off this morning with a preview of the BETT show to be held 9-13 January 2008 at Olympia - and Social Networking is going to be the big issue.

Ray Barker of Besa said "

Internationally, BETT is known for spotting emerging trends. If I were to stick my my neck out this year I would say that Social Networking is going to be the big issue. Now kids use social networking all the time in schools, mostly surruptitiously but for the first time this year we're looking at it with a real serious educational purpose".

Adrian Hall of Steljes said
"One of the most interesting things around and it's been around for some time is SuperClubsPlus from Intuitive Media. SuperClubsPlus offers a safe secure access for all the children within the community because there's a community engine that checks the language that children are using and that it's appropriate and theres no form of cyber-bullying or anything like that. You have to register through your school. It also has human mediators who can intervene at any moment if there is inappropriate behaviour on the site
Stephen Heppell said
"I used to come to BETT and see technology with people standing around it. Now I see technology with people in it!"
This week Stephen also said,
"I don't know anybody else anywhere in the world who have more experience of building seductive, engaging, safe, delightful online spaces for children's learning than Bob, Carole and the team at Intuitive Media."


Check out the BETT Preview movie here on Teacher TV website. See the show live Thursday 13 December at 17.00 on Teacher TV (Sky Channel 880). Visit Intuitive Media at Stand F70 at the BETT Show.

Wednesday, 12 December 2007

What do Parents Think of Safe Social Networking?


Every parent knows the delight and trials of Parents' Evening at school. But suppose your child is at an online school of 120,000 children and 13,000 teachers - where do you start to find out how your child is doing?

SuperClubsPLUS runs regular Parent's Evenings - open forums where parents can ask questions and the mediators take the Hot Seat and try to answer them.

The children take it very seriously. They take their parents for a tour of the site and then invite them into the forum for a chat.

Here's some of the questions and answers from the latest Parents' Evening forum.

Mostly they wanted to know about safety, how to help their kids get the best from it and why the community didn't stay open later in the evenings.

Ryan's Dad
Can any outsiders email into the clubs?

Mediator
No, absolutely not! Only internal emails pass through the system.

Holly's Mum
What is the emergency bell is for

Mediator
if a SuperClubber sees something that upsets them or seriously breaks one of the rules, they can send the duty mediator an Emergency email which will receive top priority.

Holly's Dad
what happens if some one gets suspended

Mediator
We only suspend after a series of warning so it shouldnt come as a surprise. When a child is suspended they cant log in again for a day or a week or even a month if they have been in trouble before. We always inform the school if someone is suspended but luckily it doesnt happen very often.

Sarah jane's Mum
How is scp safe for my child?

Mediator
SuperClubs is about as safe as a site can possibly be. We only allow children to communicate with each other and their own teachers and we monitor emails, forums, home pages and articles all the time the Clubs are open from 8am to 8pm.

Robert's Dad.
Robert has shown me all over the site and I must say I am really impressed - especially the Stars and Codes - I couldn't do that! Keep up the good work SuperClubs

Mediator
Thank you

Abbi's Dad
I think superclubs is great I like the Santa's Grotto!
How many emergency help emails do you get a day?

Mediator
We're glad you like it.
The duty mediator can get anything between 5 and 20 Emergency emails in an evening, but sometimes they aren't real emergencies, just a child getting confused about something. There are very few real emergencies to deal with.

Rebecca's mum
Hello, Rebecca's mum here.
There has been lots to do on SuperClubs during 2007, some great parties, competitions and events to keep the children coming back for more.
Would you be able to tell me what is planned for 2008? Are there some exciting new activities or features coming up (or would that be spoiling the surprise )?

Mediator
Hi Rebecca's mum - yes we have had a great year. There are lots of new things planned for 2008 - one rather special feature will be the Sticky Storm (SSSHHH its a secret

Beth's Mum
Beth enjoys going on the website very much will she be able to go on when she goes to high school she finds superclubs very enjoyable and is worring what will happen after the summer hols merry christmas to you all.
Nicole's Dad
This site is wonderful and captures Nicole's interest very much. It would be nice if she could continue beyond age 11. I am grateful that the site closes early so that we have time to read books.

Mediator
She can continue beyond the age of 11 by using our sister site, GoldStarCafe, for 11-15 year olds. Beth and Nicole will be given a GoldStarCafe account shortly before leaving Primary school.

Chelsie's Dad :
How did Superclubs and the RSPCA link up? I think its great how the children can share their views on this great and educational website!

Mediator
Hi Chelsie's Dad We are working with the RSPCA on another project, when they saw SuperClubsPLUS they thought it a good opportunity to get feedback on their own site.

Teri's Mum
Why dosent superclubs stay open till about 8:30? I think children would like superclubs even MORE if it is open a while longer and they will have the oppatunaty to do more of their site and they can keep in contact with their freinds for much longer.

Mediator
Most parents and teachers like us closing at 8 - it gives the children a chance to read or even talk to their parents / siblings

Amys Auntie
Why are you opening on christmas day ?

Mediator
So that SuperClubbers can say Happy Christmas to each other


See How to Choose a Safe Social Network for Your Kids

Saturday, 8 December 2007

My iPhone Community


I grabbed my iPhone on day 1 and I haven't stopped playing with it since. It's great - it does what I want and it does it beautifully. I especially love the Safari browser, the fantastic image display quality and the fingertip zoom and slide controls.

One sad omission - there's no Flash! So the GoldStarCafe login screen would not display.

Jumping Jack Flash to the rescue! IM's senior programmer had it licked in no time and now you can access GoldStarCafe and SuperClubsPLUS on the iPhone and the iPod Touch.

We expect children to start acquiring these delights from Christmas and we'll continue to optimize the sites for this platform. So now our kids can safely keep in touch with teachers and friends - at school, on the move, at home, in the library, on holiday - wherever they have wi-fi connection. AND with the iPhone - they can access through the network too - but it's not 3G - yet.

Monday, 3 December 2007

Primary 6 have their say

The P6 kids of Loirston School in Aberdeen just published a radio show about SuperClubsPLUS on their school blog:

They write:

What do you think of Superclubsplus? We use it a lot at Loirston and are really thankful to Optima Solutions for their help in funding it for us this year. Today at our computer club we made a radio broadcast to tell you what we do in Superclubsplus. Listen to it here. scp1.mp3

Look for this Audio MP3 icon on the children's blog and click it!